Frequently Asked Questions

What is an Electronic Logging Device (ELD)?

An ELD that meets the FMCSA §395.15 standard automatically records a driver’s duty status, and the amount of hours the driver is on duty and driving. A driver must be able to immediately deliver a print or digital report to law enforcement upon request.

How do I sign up for uDrove®?

You can sign up by calling our customer service center 888-yuDrove (888-983-7683 ) between 6 A.M. – 5 P.M. (Mountain Time).

How do I get customer service when I am on the road?

Our Quick Start Guide is always available on the web site as well as online tutorials by accessing In addition, you can send an email to or call customer service at 888-yuDrove (888-983-7683 ) between 6 A.M. – 5 P.M. (Mountain Time).

What phones does uDrove® support?

uDrove® is compatible with most devices for Android and iOS smart phone platforms.

Is there a fleet discount?

Yes, discounts start with 10 or more trucks. Please contact the uDrove® team at or 888-983-7683 for more details.

Is uDrove® always tracking my location?

uDrove® uses GPS technology to track your location while in “driving” status. uDrove® does not track your location in any status other than “driving”.

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