Frequently Asked Questions

What is an Electronic Logging Device (ELD)?

An ELD that meets the FMCSA §395.15 standard automatically records a driver’s duty status, and the amount of hours the driver is on duty and driving. A driver must be able to immediately deliver a print or digital report to law enforcement upon request.

How do I sign up for uDrove®?

You can sign up by calling our customer service center 888-yuDrove (888-983-7683 ) between 6 A.M. – 5 P.M. (Mountain Time).

How do I get customer service when I am on the road?

Our Quick Start Guide is always available on the web site as well as online tutorials by accessing www.uDrove.com. In addition, you can send an email to support@udrove.com or call customer service at 888-yuDrove (888-983-7683 ) between 6 A.M. – 5 P.M. (Mountain Time).

What phones does uDrove® support?

uDrove® is compatible with most devices for Android and iOS smart phone platforms.

Is there a fleet discount?

Yes, discounts start with 10 or more trucks. Please contact the uDrove® team at sales@udrove.com or 888-983-7683 for more details.

Is uDrove® always tracking my location?

uDrove® uses GPS technology to track your location while in “driving” status. uDrove® does not track your location in any status other than “driving”.

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